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👁 Previewing the customer portal as - this is exactly what they see
This account is read-only.support@premierplanner.co.uk
You're on a 7-day demo
Premier Planner isn't on the App Store or Google Play - yet.
We're in the process of putting it on the App Store and Google Play. In the meantime it runs straight from your web browser, and you can add it to your phone or tablet's home screen in seconds so it works just like a normal app. Press the button below and we will put it on your home screen.
Field service and job management, built for trades and maintenance businesses.
Premier Planner is one system for running a trades, maintenance or scaffolding business. It covers jobs, scheduling, quoting, invoicing, RAMS and absences, all in one place.
It was built inside a working property maintenance and scaffolding contractor, and shaped by the office staff, scaffolders and operatives who use it on site every day.
No card details. Sign up and your own workspace is ready in under a minute.
Where to next
Have a look around.
Who we are
A software company, partnered with a trades business.
Premier Planner was built inside a working property maintenance and scaffolding contractor. The firm carries out reactive repairs, void works, planned maintenance, compliance work and scaffold erection and hire for housing associations and local authorities, day in and day out, on real sites with real deadlines.
That's the vantage point Premier Planner was built from: not a spec written by people who've never stood on a scaffold tower, but a tool shaped by the office staff, scaffolders and maintenance operatives who use it every day.
See it working
The office plans it. The field runs it. Nothing gets retyped.
The office
The planner: every operative's week at a glance, jobs dragged straight onto the diary.
The office
The office dashboard: what needs scheduling, invoicing and sending, before the first phone call.
The field app
What your operatives see: today's jobs on their phone, one big button for each step, photos and risk assessments built in.
The client portal
What your clients see: their own jobs with live status, and nothing else. No more chase-up calls.
The client portal
Clients book visits into genuinely free slots while the tenant is on the phone. The job lands straight on your planner.
What it does
One system, from the first phone call to the paid invoice.
Drag-and-drop planner
Day, work-week, week and month views per operative. Drag a job onto the diary and it lands on their tablet instantly.
Works orders in, no retyping
Import client works-order PDFs straight into jobs. The system pulls the details out of the PDF for you, and a person checks them before anything is created.
Built for the field
Operatives accept jobs, complete risk assessments, photograph their work and mark it finished from a phone or tablet.
Quoting and invoicing
Schedule-of-rates pricing with client uplifts and VAT treatments, sequential numbering, PDF invoices and a clean handoff to Xero.
A portal for your clients
Clients log in to see their own jobs and book visits into genuinely free slots. They never see your other work.
RAMS and compliance
Risk assessments enforced before work starts, signed job sheets, timesheets, absences and an audit trail on every job.
Fire risk assessment actions
FRA remedial actions get their own register, not buried in the job list. Target dates worked out from your landlord's own priority bands, split by their teams, exportable and reportable.
Connects to Xero
Approved invoices push straight into Xero as drafts, with the works order reference and your invoice numbering carried across. No retyping into the accounts, and no invoice going missing between the two systems. The connection is a one-off setup in Settings; your bookkeeper carries on working in Xero exactly as they do now.
Built for contractors working closely with landlords
Prove every Awaab's Law and disrepair deadline.
Damp and mould and disrepair cases carry legal deadlines, and they get lost in an ordinary jobs list. Premier Planner lifts them into a live register, tracks every case against its clock, and lets your landlord clients watch it happen in real time.
Awaab's Law dates, worked out for you
Flag a damp and mould case and every statutory deadline is calculated from the report date, counted in working days.
Disrepair tracked to the solicitor's dates
Type in the deadlines from the letter of claim and the case sits on the same register, counting down.
Full transparency for your clients
Each landlord logs in and sees their own live cases, deadlines and who attended, exactly as your office sees them.
Evidence pack in one click
Every date against every deadline, plus the attendance record, as a branded PDF ready for the Housing Ombudsman.
Fire risk assessment actions
FRA actions, on their own clock.
One fire risk assessment produces a schedule of remedial actions, each with its own priority and target date. Dropped into an ordinary jobs list they lose their deadline and their link back to the report. Premier Planner gives them a register of their own, and there is no statutory timescale for FRA actions - so it tracks to your landlord's own fire safety policy, not a figure we picked.
Their priority bands, their timescales
P1 to P4 with the day counts set to match the landlord's policy. Every target date is worked out from them, and a live countdown shows what's due, what's close and what's over.
Split across their teams
Landlords divide one report between repairs, leasehold, estates and others. Every action records which team owns it, so nothing sits in the gap between two of them.
Raised from either side
Log an action yourself, or let the landlord raise it straight from their portal with the block, report reference and assessor attached. No email chain, no re-keying.
Reports that write themselves
Export the register to a spreadsheet, or produce a progress pack for any team or period: what's open, what's approaching target, what's overdue, a breakdown by building, and how much was completed within target.
Why it has its own tab
Because the question a landlord gets asked is never "how many jobs are open" - it's "can you show me that action closed inside its target, and who did it". An FRA action mixed in with everything else can't answer that. On its own register, with its own clock and its own export, it answers it in one click.
Welfare and safeguarding
The job matters. The person whose home it is matters more.
Social housing is there to support some of the most vulnerable people around us. Older residents, people living alone, families going through a hard time. The trades who work in their homes often see more of them than anyone else does, and they are sometimes the first to notice when something is not right.
We think a platform built for contractors out in the field should help those moments reach the right people. So we built it in, and every plan includes it.
Raise a concern in under a minute
An operative opens the job on their phone, taps Report a concern, picks the type and urgency, adds photos if they help, and sends it. No forms to find, no number to look up, no waiting until they are back at the van.
Straight to each landlord's own team
Every client on your account can have their own safeguarding email address and their own scheme name, set once on their profile. A concern raised on their job goes directly to their safeguarding inbox, under the name their team already uses, with a copy to your office.
Confidential by design
A concern never appears on the job record, in the notes or anywhere in the client portal. It stays between the person who raised it and the safeguarding team who receive it, which is exactly where it belongs.
Never a substitute for 999
The form says it before anyone types a word: if someone is in immediate danger, call 999 first. This is for the quieter worries, the ones that would otherwise go home with your operative at the end of the day.
From the operative's phone
Raising a concern from site: a couple of taps from the job, photos if they help, and it goes confidentially to the client's safeguarding team. Nothing is written on the job notes and nothing appears on the portal.
Why it's here
Your operatives are trusted through the front doors of people who may not see another soul that week. That trust comes with a quiet responsibility, and the housing associations and councils you work for carry it too. Premier Planner gives the person on the doorstep a simple, safe way to pass a worry to the people whose job it is to act on it. It will sit unused for months at a time. It only has to matter once.
Pricing
Simple per-user pricing. Cancel any time.
Pay per user, and it gets cheaper as your team grows. Rolling monthly with no lock-in, or pay for the year and get two months free. Pay by card, Apple Pay or Google Pay.
No Lite version. No paid add-ons. No features locked behind a higher tier - every plan is the full system.
Work out your price
Type your team size for an instant total
users
Want to try it first? Every new customer can have a 7-day demo - no card details. No setup fee. Pay by card, Apple Pay or Google Pay. Monthly plans are rolling - cancel any time. Annual plans are paid up front and include two months free. More than 50 users? Talk to us. Every plan includes the whole system: the planner, the field app, quoting and invoicing, the client portal, Xero and the compliance tracker.
Help & guides
Getting set up.
Premier Planner runs in the browser, so there is nothing to install from an app store. Put it on a phone's home screen and it looks and behaves like an app.
Get the app on iPhone
- Open premierplanner.co.uk in Safari
- Tap the Share button (the square with the arrow, bottom of the screen)
- Scroll down and tap Add to Home Screen, then Add
Using Chrome on iPhone instead? Tap the three dots, then Share, then Add to Home Screen.
Get the app on Android
- Open premierplanner.co.uk in Chrome
- Tap the three dots in the top corner
- Tap Add to Home screen (on some phones it says Install app)
Prefer not to install anything? Everything works exactly the same in the browser.
Setting up your team
Go to Settings → Staff & operatives, add each person, then press Invite to send them a login. Pick their role as you invite them. Two toggles on each profile matter for the diary: Show on the planner (do they get a row on the calendar?) and Bookable (do portal bookings count their availability?).
What each role sees
Office
The full back-office: dashboard, logging jobs, the planner, quoting, invoicing, compliance, documents and settings. For the people who run the day.
The full back-office: dashboard, logging jobs, the planner, quoting, invoicing, compliance, documents and settings. For the people who run the day.
Field
The simple on-site view for phones and tablets: today's jobs, risk assessments, photos, and marking work done. Nothing they don't need.
The simple on-site view for phones and tablets: today's jobs, risk assessments, photos, and marking work done. Nothing they don't need.
Both
One login that can switch between Office and Field - made for working managers who price jobs in the morning and fit doors in the afternoon.
One login that can switch between Office and Field - made for working managers who price jobs in the morning and fit doors in the afternoon.
Client
A portal login for your client organisations: their own jobs, their compliance cases and slot booking. They never see anyone else's work - and client logins are free.
A portal login for your client organisations: their own jobs, their compliance cases and slot booking. They never see anyone else's work - and client logins are free.
Found a bug?
Tell us what happened and where, and we will get it fixed.
Get in touch
See it with your own jobs on the screen.
Tell us a little about your business and we will come back to arrange a proper walkthrough. No obligation, and no call centre; you will be talking to the people who built it.